Products
What products do you sell?
We offer a comprehensive range of high-quality products and equipment for the Direct-to-Film (DTF) and UV Direct-to-Film (UV DTF) printing industries.
Our product lineup includes DTF and UV DTF printers, along with shaker and dryer machines that combine both functions for efficient curing and finishing. We also provide reliable heat presses for transferring designs onto various materials.
We offer essential DTF and UV DTF supplies, including DTF inks, films, powders, and cleaning fluids, as well as UV DTF-specific A and B films, inks, cleaning fluids and tools. For maintaining your equipment, we carry spare parts and accessories for printers, heat presses, and other machines.
In addition, we also provide in-place installation and maintenance services. Our goal is to supply everything you need for a seamless printing experience.
What is a DTF Printer and what is it used for?
A DTF (Direct-to-Film) printer is a digital printer that prints designs directly onto a special film, which is then transferred onto materials like fabric, apparel, and other surfaces. Unlike traditional printing methods, DTF printing creates vibrant, long-lasting designs with incredible detail, making it ideal for a variety of materials such as cotton, polyester, and even leather. The process uses specialized inks and often a powder adhesive to ensure the design sticks properly when applied with a heat press. DTF printers are perfect for customizing apparel, promotional products, and more, providing both flexibility and efficiency whether you're printing in small batches or on a larger scale.
What is a UV DTF Printer and what is it used for?
A UV DTF (UV Direct-to-Film) printer is similar to a regular DTF printer, but it uses UV inks that cure instantly under UV light. It prints high-quality designs onto a special film, which is then transferred onto a variety of materials like metal, plastic, glass, wood, and other rigid surfaces. Unlike regular DTF, which works best on fabrics, UV DTF can print on both flat and curved surfaces, making it ideal for customizing products such as promotional items, signs, gadgets, and even certain types of packaging. UV DTF printing allows for vibrant, durable prints that stand up to wear and tear, and the UV ink ensures the design lasts longer, even on challenging surfaces.
What is the difference between DTF and UV DTF printers?
DTF (Direct-to-Film) printers are designed for printing on transfer films, which are then used to transfer designs onto fabrics for garment decoration. On the other hand, UV DTF printers use ultraviolet inks that allow printing on a wide range of hard materials such as acrylic, glass, metal, wood, and other non-fabric surfaces.
What is a shaker and dryer machine?
A shaker and dryer machine is a combined piece of equipment used in the DTF printing process. It serves two primary functions: shaking and drying.
The shaker helps evenly distribute adhesive powder onto freshly printed DTF or UV DTF designs, ensuring a uniform coating for optimal transfer results.
The dryer then cures the printed design and adhesive, ensuring the print adheres properly to the film before transfer to the target material (such as fabric, apparel, or other substrates).
This machine is essential for ensuring the quality, durability, and efficiency of the printing process, reducing manual labor and improving consistency in production.
What is a heat press and what is it used for?
A heat press is a machine used to transfer designs onto various materials, such as fabric, ceramics, and even metal, using heat and pressure. The process involves placing your printed design (whether it's from a DTF printer, sublimation, or vinyl) onto the item you want to customize, and then applying heat and pressure using the heat press. This ensures that the design bonds securely to the material, creating vibrant, durable prints. Heat presses come in different types, such as clamshell, swing-away, and mug presses, each designed for specific types of transfers. They are commonly used in custom apparel printing, promotional products, and other personalized items, offering a quick and effective way to apply high-quality designs.
What supplies and equipments do I need to use with my DTF printer?
For a streamlined DTF printing process, you will need several key pieces of equipment and supplies.
First, you'll need transfer film for printing the design, DTF-specific inks, and powder adhesive to ensure proper adhesion to the fabric.
After printing, a shaker and dryer machine is used to apply the powder adhesive evenly to the design and to cure the powder and ensure proper bonding.
Once the design is prepared, a heat press machine is required to transfer the design onto the fabric using heat and pressure.
Additionally, cleaning supplies such as cleaning solutions and tools are important for maintaining the printer. It's also essential to monitor the humidity level with a humidity meter (hygrometer) to prevent ink smudging or inadequate powder adhesion, as the right moisture levels are crucial for optimal performance of the DTF process.
What supplies do I need to use with my UV DTF printer?
For a streamlined UV DTF printing process, you'll need several key pieces of supplies. First, you'll need A and B transfer films for printing the design and UV inks specifically designed for UV DTF printers. You’ll also require cleaning supplies to maintain the printer and ensure smooth operation.
Do you sell spare parts for printers?
Yes, we offer a variety of spare parts for DTF and UV DTF printers, heat presses, and shaker/dryer machines.
For DTF and UV DTF printers, we provide essential parts such as printheads, capping stations, boards, dumpers, sensors, ink tubes, ink tanks, ink filters, circulation pumps, fans, and cables.
For shaker and dryer machines, we offer parts including shaker motors, dryer bulbs, belt motors, and vacuum pumps.
For heat presses, we supply replacement pads, laser lights, and motors. These parts ensure your equipment runs smoothly and efficiently.
Ordering & Payments
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and additional payment methods such as Apple Pay and Google Pay. All transactions are processed securely through our payment gateway.
How do I know if my order has been successfully placed?
After placing your order, you will receive an order confirmation email with the details of your purchase. If you do not receive this email, please check your spam or junk folder. If you still haven’t received it, feel free to contact us for assistance.
Can I modify or cancel my order after placing it?
Once your order is confirmed, we are unable to modify or cancel it. If you need to make any changes, please contact our customer support team as soon as possible, and we will do our best to assist you before the order is shipped.
Do you offer any discounts or promotions?
Yes, we offer occasional discounts and promotions. To stay informed about our latest offers, please subscribe to our newsletter or follow us on our social media channels.
Is there a minimum order quantity orders?
No, we do not have a minimum order quantity. Whether you’re ordering just one item or a bulk order, we’re happy to fulfill your needs. We believe in offering flexibility to all our customers, whether you're a small business or looking to place a larger order.
Shipping
How long will it take to ship my order?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-7 business days for domestic shipments. International shipping times may vary.
What are the shipping costs?
We do not offer free shipping. Shipping costs vary based on the type of product ordered and the weight of the total order. The exact shipping cost will be calculated and displayed on the checkout page before you complete your purchase.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.
What should I do if my order hasn't arrived yet?
If your order has not arrived within the estimated shipping time, please contact us with your order number, and we’ll assist you in resolving the issue.
Technical Support & Maintenance
My DTF printer is not printing properly. What should I do?
First, check the ink levels and perform a nozzle check. If there’s no issue with the ink, try cleaning the printhead. If the problem persists, consider asking a technical service for resolving the issue.
How do I clean the printhead of my DTF printer?
To clean the printhead, use a recommended cleaning fluid and a soft cloth or brush. Avoid using harsh chemicals and ensure the printer is turned off while you clean the components. Regular cleaning will prolong the life of your printer.
Why is my DTF printer not printing colors correctly?
Incorrect colors may be caused by a clogged printhead, incorrect ink settings, or improper calibration. First, run a nozzle check to identify any blockages in the printhead. Ensure your inks are compatible with your printer model and that the color settings are correct. If the issue persists, consider asking for a technical support.
My DTF printer is printing but the output is faint. What should I do?
Faint prints could be caused by low ink levels, clogged printheads, or incorrect settings. Check the ink levels and perform a head cleaning. If the issue continues, check the printer's settings for appropriate print density and adjust accordingly. You may also need to replace worn-out components such as the printhead or ink tubes.
How do I maintain the UV curing system on my UV DTF printer?
The UV curing system should be regularly inspected and cleaned. Ensure the UV lamp is free of debris and functioning properly. Clean the lamp area with a soft, lint-free cloth and check that the cooling system is working to prevent overheating. If the UV lamp shows signs of wear or damage, it may need to be replaced.
Why are my UV DTF prints fading or coming out blurry?
Fading or blurry prints could be caused by several factors, including incorrect ink settings, improper curing, or dirty printheads. Ensure the ink is properly cured with the UV light and that your printer settings are adjusted correctly. Perform a printhead cleaning if necessary and check your printer's calibration.
How do I troubleshoot a UV DTF printer that’s not printing?
If your UV DTF printer isn’t printing, first check the ink levels and perform a nozzle check to see if there are any blockages. Ensure the ink is flowing properly and that the printhead is clean. If the issue persists, it could be an electrical or software issue, in which case you should contact our technical support team for further troubleshooting.
How do I maintain my shaker and dryer machine?
To maintain your shaker and dryer machine, ensure that the filter and ventilation are clean and clear of debris. Regularly check the belts, motors, and vacuum pumps for wear. Clean the machine according to the manufacturer's instructions to prevent dust buildup and maintain optimal performance.
How do I clean the shaker and dryer machine?
To clean the shaker and dryer machine, wipe down all exterior surfaces with a soft cloth. Use a brush to clean any accessible internal components, especially around the heating area and filters. Ensure that no powder or debris is blocking the vents or fans. Regular cleaning will help maintain the machine's performance and extend its lifespan.
My dryer machine isn’t heating properly. What should I do?
If your dryer is not heating up properly, first check the dryer bulbs and the belt motor to ensure they are functioning correctly. If the bulbs are faulty, they may need to be replaced. Also, inspect the vacuum pump and heating elements for issues. If the problem persists, please ask for a technical support for resolving the issue.
My heat press isn’t heating up properly. What could be the issue?
The issue could be with the heating element, the temperature sensor, or the power supply. First, check the power connection and ensure the machine is properly plugged in. If the problem persists, you may need to replace the heating element or thermostat.